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This means that almost 99% of order lines arrive without
any issues, ensuring that your materials arrive on time and in perfect condition.

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Last year, we reached a delivery reliability rate
of 98.77%
and this year, we have improved it to 98.98%.
This 0.21% improvement reflects
our commitment to efficiency and service quality.

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Thanks to ISO 9001 certification,

We continuously 
review our processes to identify
areas for improvement		We ensure 
that every delivery meets
the highest standards

We keep working
to provide you with the best experience!






Thank you for your trust!

We keep working for provide you the best experience!


                            

Measuring customer satisfaction
is essential for us.That's why we use
the Net Promoter Score (NPS), an indicator that measures the likelihood of you recommending us.

The NPS is calculating by subtracting the percentage
of detractors (those who rate from 1 to 6) 
from percentage of promoters (those who rate
from 9 to 10), resulting
in a score from -100 to 100.

With 60,25%, we are at an excellent leve
but we want to keep improving! 


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Didn't get a chance to answer the survey? You can do it now!
Here’s the link


Your feedback helps us identify opportunities and provide you with an even better service.
Thank you for your trust!

Answer the survey!      

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We deliver it with zero emissions When you buy from Manxa, you are participating in all these social projects